Primary interests are in the analysis of digital media audiences, multimedia project management and testing, and distance learning. Corporate consulting includes work in industrial use of the Internet, testing of digital products, and the design and implementation of multimedia distance learning. Current research focuses on the impact of design theory on multimedia. Publications include CO-authorship of Functional Writing, Readings in Technical Writing, and A Guide to Technical Writing, and articles on problem design and communication pedagogy. My current work involves the creation of series of a series of courses using the Web, video, and interactive television to teach techniques of distance learning to educators and corporate trainers. Administrative responsibilities have included Directorship of the Graduate Program in Information Design and Technology, Directorship of the Corporate Continuing Education Program in Multimedia , and CO-Directorship of the Center for NewMedia Education and Research.