Designing effective CSCW systems in healthcare requires a careful consideration of the entire enterprise. This study uses computational text analysis and network visualization of topical terms and keywords to map the extant knowledge domain of CSCW in healthcare. The results are framed using a multi-level enterprise model, comprised of people, technology, process, and organization. Emerging trends and prominent patterns are identified. The study contributes to a broader understanding of CSCW research in healthcare and demonstrates the value of adapting an enterprise (as a) system lens.
The Computational Enterprise Science Lab focuses on the design, analysis, and management of complex enterprise systems (e.g. organizations, supply chains, business ecosystems) using information visualization, modeling/simulation, and system science approaches.