This project is centered around Georgia Tech's IT Service Management Platform. The problem space revolves around inconsistencies in knowledge articles. My solution was a design system tailored for an audience with low technical expertise.
Students in Georgia Tech's interdisciplinary MS in Human-Computer Interaction program do multiple group class projects, and a capstone individual project. Some projects are presented as part of other labs listed here; others are showcased in the MS-HCI Project Lab.
The two-year program spans four schools: Industrial Design; Interactive Computing; Literature, Media and Communications (Digital Media Program); and Psychology. Approximately 50 new students enroll each fall semester.